The Riverbed Platform
Simple. Smart. Open.
The Riverbed Platform provides open full-stack observability, enabling customers to optimize their digital experiences by using AI to prevent, identify, and resolve IT issues.
AI-powered Digital Experiences
The Riverbed Platform gives you the power to build actionable observability and optimization strategies, using full-stack telemetry and AIOps.
Platform Product Modules
Simple.
Smart.
Open.
NetIM
AppResponse
NetProfiler
NPM+
APM
Aternity Employee Experience
Aternity Mobile Experience
Aternity Customer Experience
SteelHead & SteelHead Virtual
SteelHead Cloud
SteelHead Mobile
SteelHead SaaS
Riverbed IQ Ops
Portal
Infrastructure Observability
Network Observability
Cloud Observability
Application Observability
Digital Experience
Application Acceleration
AIOps
Infrastructure
Observability
Network
Observability
Cloud
Observability
Application
Observability
Digital
Experience
Application
Acceleration
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Infrastructure Observability
Riverbed provides a comprehensive picture of how the infrastructure affects network and application performance with visibility and AI-enabled insights for on-premises, hybrid, and cloud infrastructure. Key features include integrated topology mapping, application network paths, track configuration changes, and proactive troubleshooting.
NetIM
AppResponse
NetProfiler
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Network Observability
Riverbed’s Network Observability solutions include full packet capture and storage and network flow monitoring for comprehensive visibility and AI-enabled insights into network behavior, performance and cybersecurity. Riverbed delivers transformative network observability by utilizing real-time network intelligence, processing diverse, high-fidelity network telemetry and leveraging its unified agent technology to eliminate blind spots that stem from work-from-anywhere models and modern network environments including Zero Trust, Kubernetes and the Cloud.
NPM+
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Cloud Observability
Riverbed delivers Cloud Observability by monitoring and analyzing network and infrastructure traffic, performance, and behavior across distributed locations. Riverbed NPM+ ensures holistic network observability by collecting decrypted data at endpoints, addressing visibility gaps in modern, secure cloud environments.
APM
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Application Observability
Riverbed delivers holistic, high-definition application observability for all apps by leveraging Real User Monitoring, Synthetic Monitoring, and OpenTelemetry. Unlike other APM vendors, Riverbed delivers full-stack unified observability across end users, applications, networks, and the cloud-native ecosystem via the Riverbed Unified Agent. Riverbed also provides scalable application performance management for microservices in dynamic cloud environments, delivering visibility and AI-driven analytics for proactive issue resolution.
Aternity Employee Experience
Aternity Customer Experience
Aternity Mobile Experience
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Digital Experience
Riverbed Aternity delivers AI-enabled insights based on real end user experience data and user sentiment from high-fidelity telemetry across endpoints, application, infrastructure, and network. With capabilities such as DXI (benchmarking) and Intelligent Service Desk, AI-enabled troubleshooting, Digital Workplace teams can drive continuous service improvement and prevent incidents across the enterprise. Discover how Aternity can help enterprises gain full-estate visibility, reduce IT asset costs, advance sustainable IT, and improve both employee and customer happiness.
SteelHead & SteelHead Virtual
SteelHead Cloud
SteelHead Mobile
SteelHead SaaS
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Application Acceleration
Riverbed's end-to-end Acceleration Portfolio stands out as the foremost solution for network optimization and application performance and data movement, uniquely combining innovative acceleration technologies tailored for Cloud, SaaS, and on-premises applications, services and AI. By providing client acceleration directly to the desktops of both mobile and remote workers, Riverbed enables optimal performance for all digital interactions, ensuring a seamless user experience across the board.
IQ Ops
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AIOps
Riverbed IQ Ops seamlessly integrates data from Riverbed's Unified Observability products, merges key metrics from various observability tools and employs Causal AI for pinpointing troot causes, Predictive AI for anticipating future issues, to bolster decision-making confidence, and Generative AI for natural language based insights with context and reasoning for recommended remediations. IQ Ops also leverages no-code/low-code automation to expedite root cause analysis and resolution, with the capability to extract data from third-party solutions for enhanced diagnostics capabilities and streamlined workflows that eliminate data silos.
Data Store
Efficient data repository makes AI actionable
Data access without the need to build your own data structure. Data Store has the ability to consume, analyze & report on petabytes of your data, giving you just the right amount of data, at the right time.
Topology Viewer
Putting Data into Context
Generates mapping of connected devices that shows dependencies within evolving and dynamic IT landscapes. Topology Viewer helps put data into context and makes AI actionable.
Real-time dashboarding and troubleshooting canvas for customizable insights and analytics
Visualization Tools
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Analytics Engine
Anomaly baselining, anomaly detection, and correlation across data sources for automated remediation
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Topology Viewer
Real-time mapping of Cloud, Hybrid, and on-premise infrastructure for AI correlation
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Edge Collector
Gateway between Riverbed IQ Ops and Riverbed's on-premises NPM products
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Automation Tools
No-code/low-code workflows to enhance IT Ops investigations, remediations, and integrations
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Data Store
All islands of observability data feed into a virtually connected repository for analysis with context
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Unified Agent
Single agent platform to deploy and manage certified modules
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Telemetry
Collection of high-quality data across all elements of enterprise IT landscape
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Enabling Technology
Supports accurate collection and analysis of data.
Integration Library
Integrate the Riverbed Platform with best in-class observability, ITSM, and productivity applications.
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Riverbed IQ Assist
Automations
Custom Catalog
3rd Party Integrations
Remediations
GenAI (LLM) application delivering natural language insights with context and reasoning to accelerate issue resolution.
Riverbed IQ Assist
A collection of customizable no-code/low-code workflows built by Riverbed or by the customers.
Automations
Tools to easily tailor any integration, remediation, or automation workflow to your specific IT requirements.
Custom Catalog
Pre-built connectors to well-known IT applications for inclusion in Automation workflows.
3rd Party Integrations
Ready-made, customizable remediations for deployment by customers.
Remediations
We collect the broadest range of telemetry across user devices, network, infrastructure, cloud, and applications. We use real data, including data from 3rd party sources. It's not sampled or synthetic to ensure accurate AI results.
AI-powered Digital Experiences
The Riverbed Platform gives you the power to build actionable observability and optimization strategies, using full-stack telemetry and AIOps.
EBOOK
Challenge: Creating an Enterprise-Wide Observability Strategy
With Riverbed’s open, intelligent platform, IT can overcome challenges, break down silos and deliver exceptional user experiences.
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Telemetry
Unified Agent
Data Store
Automation Tools
Adaptive AI
Edge Collector
Topology Viewer
Analytics Engine
Smart OTel
Visualization Tools
Adaptive AI
Causal, Predictive, Generative, Agentic AI for proactive troubleshooting, resolution, forecasting
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Smart OTel
OTel-compliant export of data from any Riverbed product or 3rd party source to any OTel receiver
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SteelHead RS
SteelHead RS